When you place an order on our website our team get to work on processing it as quickly as possible. Because of this, it is not possible to change or cancel your order once it has been placed.
If you are unhappy with your item(s) or wish to return them, we are happy for you to send them back to us in their original condition within the returns period.

Once your order has been placed, you should receive an email confirmation, this will be sent to the email address that you provided at checkout. Please check your spam/junk folder to ensure that it hasn’t landed there. If you haven’t received an email confirmation at all, please get in touch with us!

We work hard to ensure that the product you ordered is the product you receive. However, if you receive the wrong item, don’t worry! Simply contact our customer service team using the contact form on our website, and we will do our best to assist you in getting the correct item.

If an item is missing from your delivery, please first check your email to see if we have notified you that it is out of stock. If you have not received an out-of-stock notice, please contact us, and we will resolve the issue as quickly as possible.